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Application Site: https://heart-openhire.silkroad.com/epostings/index.cfm?fuseaction=app.dspjob&jobid=654&company_id=16415&version=1&jobBoardId=1112
Tracking Code: 654-415
Job Description
Join the American Heart Association and take your career on a Mission - to build healthier lives, free of cardiovascular diseases and stroke. The Founders Affiliate of the American Heart Association is recruiting to fill a Receptionist position for our Affiliate Headquarters in NYC.
Under the direction of the Manager Office Services the Receptionist provides essential general office services that:
*Greets visitors to the office and contacts the appropriate AHA staff person, or directs the visitor to the assigned conference room if they are here for a meeting.
*Answers inbound calls that come through the main switchboard, responds to inquires for information by either providing the information or directing the call to the appropriate resource. This position will also transfer incoming calls for staff to the correct extension or voice mail as required.
*Responsible for ensuring all staff and visitors sign in and out on the appropriate log sheet when they enter or leave the building. During an emergency evacuation this position is responsible for bringing the log in/out sheet to ERT (Emergency Response Team) Outside Coordinator for attendance purposes to ensure all staff are safely evacuated.
Provide appropriate phone and customer service training to individuals covering the switchboard as needed.
Maintains Meeting Room and Video Conferencing requests.
Updates staff sign in/out logs, phone extension lists with staffing changes.
Offers front desk support for the Arthritis Foundation as needed.
Performs other tasks and special projects as needed to help AHA staff accomplish goals and meet time lines for organizational events.
Please review the experience section below to see if you meet the qualifications for this position.
Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do! Benefits include comprehensive health benefits, retirement plan with generous employer contributions, 12 paid holidays per year, paid time off, flexible spending accounts, and a Start! Fit-Friendly work environment.
To apply for this position or to see other opportunities with the American Heart Association please visit www.heart.org/careers. We no longer accept mailed, faxed or e-mailed resumes. Please apply for positions directly through our website. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.
The American Heart Association is an Equal Opportunity Employer and works to prohibit discrimination and to assure fair and uniform treatment of applicants and employees in all aspects of Human Resources administration without regard to political or religious opinions or affiliations, membership or non-membership in employee organizations, age, sex, disability, race, color, national origin, religion, sexual orientation, marital status or any other non-merit factor.
Under the direction of the Manager Office Services the Receptionist provides essential general office services that:
- Ensure effective communications within and outside the affiliate
- Promote a professional and efficient image of the affiliate, and
- Assist in monitoring important operational information
*Greets visitors to the office and contacts the appropriate AHA staff person, or directs the visitor to the assigned conference room if they are here for a meeting.
*Answers inbound calls that come through the main switchboard, responds to inquires for information by either providing the information or directing the call to the appropriate resource. This position will also transfer incoming calls for staff to the correct extension or voice mail as required.
*Responsible for ensuring all staff and visitors sign in and out on the appropriate log sheet when they enter or leave the building. During an emergency evacuation this position is responsible for bringing the log in/out sheet to ERT (Emergency Response Team) Outside Coordinator for attendance purposes to ensure all staff are safely evacuated.
Provide appropriate phone and customer service training to individuals covering the switchboard as needed.
Maintains Meeting Room and Video Conferencing requests.
Updates staff sign in/out logs, phone extension lists with staffing changes.
Offers front desk support for the Arthritis Foundation as needed.
Performs other tasks and special projects as needed to help AHA staff accomplish goals and meet time lines for organizational events.
Please review the experience section below to see if you meet the qualifications for this position.
Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do! Benefits include comprehensive health benefits, retirement plan with generous employer contributions, 12 paid holidays per year, paid time off, flexible spending accounts, and a Start! Fit-Friendly work environment.
To apply for this position or to see other opportunities with the American Heart Association please visit www.heart.org/careers. We no longer accept mailed, faxed or e-mailed resumes. Please apply for positions directly through our website. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.
The American Heart Association is an Equal Opportunity Employer and works to prohibit discrimination and to assure fair and uniform treatment of applicants and employees in all aspects of Human Resources administration without regard to political or religious opinions or affiliations, membership or non-membership in employee organizations, age, sex, disability, race, color, national origin, religion, sexual orientation, marital status or any other non-merit factor.
Non-smoking environment - EOE
Required Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum of twelve months experience as a receptionist or related position
- Professional appearance and demeanor
- Able to arrive to work on time
- Familiarity with switchboard operations
- Excellent oral communications skills
- Excellent interpersonal skills, especially in the area of customer service
- Clear handwriting
- Proficient in Microsoft Office (Word, Outlook and Excel).
- Must be at least 18 years old
- Must have the ability to lift at least 20 lbs from the ground to waist level with or without reasonable accommodation
- Ability to pass background and reference checks.
Education/Experience:
Must have earned a high school diploma or GED.
Experience:
Must have at least1 years of experience in a related role.
Supervisory Responsibilities:
There are no supervisory responsibilities for this position.
Must have earned a high school diploma or GED.
Experience:
Must have at least1 years of experience in a related role.
Supervisory Responsibilities:
There are no supervisory responsibilities for this position.
Job Location: New York, NY, US.
Position Type: Full-Time/Regular
Salary: US Dollar (USD)
