Customer Service Position

Company: http://www.racacceptance.com/RAC-Acceptance-Home.html

Apply Here: http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?APath=2.21.0.0.0&job_did=J3J0VC719GXXPY69D7P&IPath=ILTM0X

JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities:

KEY RESPONSIBILITIES:

Customer Service:

• Perform premier customer service in respect to all customers both internal and external to the partnership store


• Complete customer service calls in a timely manner as assigned

Relationships:

• Work as a cooperative member of the partnership store team and RAC Acceptance team in all operational aspects


• Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process


• Any other duties assigned by the Sales Manager
   

Account Management:

• Review expired accounts and communicate with customers to promote timely payments


• Maintain accurate records of past due account activity

JOB REQUIREMENTS:

• Prior customer service experience


• Minimum high school diploma or equivalent


• Friendly with exceptional communication skills


• Organizational and time management skills, ability to multi-task


• Proficient with simple math calculations


• Computer literacy/proficiency in a windows operation system

RAC Acceptance is rapidly growing with over 500 locations that operate within name brand retailers across the country. Since 2005, we have been providing customers access to the products they want and need.