Posts
JOB SUMMARY
Responsible for providing
customers with high quality, prompt, and professional financial
services. As a single point of contact, performs a variety of customer
banking transactions and provides quality service to existing and new
clients in accordance with the rules, regulations, and guidelines of the
bank. Participates in the development of client relationships by
crossselling banking products and services as appropriate.
ESSENTIAL FUNCTIONS
Processes all customer
related financial transactions in accordance with the rules,
regulations, and guidelines of the bank. Opens new accounts that include
but are not limited to savings, checking, certificates and IRAs
according to customer needs. Accurately prepares all required documents
for completing the transaction. Proactively solicits and promotes new
business by actively selling Bank products, conducting sales activities
and referring business to other units of the Bank. Answers inquiries and
provides information to customers in person, by telephone and by mail
on various accounts and other bank services. Assists customers with
routine issues and refers to management staff if necessary. Assists in
the achievement of branch sales goals by developing, setting and
achieving personal sales and referral goals. Develops new and expands
existing client relationships by identifying current and potential
client needs and by crossselling Bank products, participating in
business development and CRA related activities. Processes various
customer transactions including but not limited to cash, check and ATM
deposits, withdrawals, check cashing, account closeouts, tax deposit
payments, loan payments; issues bank checks, travel checks, and U.S.
Savings Bonds redemption. Balances cash drawer and prepares daily
proof/settlement. Maintains a cordial and friendly demeanor towards the
public. Opens vault and verifies cash shipments in conjunction with
management team member. Assists with ATM settlement.
EDUCATION AND EXPERIENCE
High school diploma or equivalent, some College preferred. Cash handling and/or sales experience preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Develops knowledge of
Bank services and products, and branch operations including policies,
procedures and regulatory requirements. Good communication, mathematical
and computer skills. Demonstrates diversified sales and customer
service skills.
ABOUT NEW YORK COMMUNITY BANCORP, INC.
New York Community
Bancorp, Inc. (NYSE:NYCB) is the 20th largest bank holding company in
the nation, a leading producer of multifamily loans in New York City,
and a national aggregator of onetofour family loans. Our Family of Banks
consists of two bank subsidiaries, New York Community Bank and New York
Commercial Bank. Our banks serve consumers as well as businesses. With
over 270 branches in five states New York, New Jersey, Ohio, Florida and
Arizona, we are able to provide clients with a wide range of financial
solutions tailored to their needs. Learn more about NYCB and the
services we offer at www.NYCBFamily.com.
BRANCH OUT and help
recruit top talent for NYCB through the employee referral program. All
NYCB employees are encouraged to submit referrals. Locate top talent
right in the community where you live, work and play. Amazing
individuals are all around be sure to let them know how they can become a
part of the NYCB family.
NYCB is an Equal Opportunity Employer, M/F/D/V/AA
