VIRTUAL STUDIO ACCOUNT EXECUTIVE

Design Within Reach is the one-stop resource for the best in modern design. Founded in 1999, with the belief that great design should be accessible to everyone, DWR’s business has grown to include retail locations in the U.S. and Canada and a successful e-commerce website. Our retail Studios are local community centers for design: Customers will never see a “do not touch” sign and they’re invited to linger, bring their dog or kids and join us for design events. DWR employees – both in the field and at headquarters – are knowledgeable and passionate about modern design. The Virtual Studio Account Executive is responsible for driving phone sales in order to achieve sales goals through responding to incoming calls while also prospecting for new customers.  Job Responsibilities:  Respond to incoming calls in a timely and professional fashion Present product information in a compelling manner to customers in order to educate and increase awareness while building sales Consistently demonstrate superior customer satisfaction by combining sales skills, product information and design knowledge to exceed customer’s expectations Actively probe customer to uncover unique and/or unmet needs and sales opportunities while building customer relationships Drive sales through effective communication of products & sales promotions as appropriate Effectively and accurately utilize systems including order entry; accurately capture all customer & order information Support & develop existing customer base while maximizing new sales opportunities Initiate phone calls to prospect for new business & follow up on leads Collect and verify customer information by tracking all inbound e-mail and phone inquiries Communicate customer feedback for management review Initiate product training using company intranet, design books, product information system and design periodicals Requirements College degree preferred 1 to 4 years of experience in a fast paced sales/retail environment preferred Experience in a retail design environment preferred Passionate and knowledgeable about design Outstanding communication skills, both verbal and written; conveys information in a clear and concise manner; asks appropriate probing questions Demonstrated ability to identify sales opportunities and convert prospects to customers; demonstrated ability to close the sale Attention to detail; outstanding problem-solving/multi-tasking skills; strong follow through skills; resourceful and creative Innovative; constantly seeking ways to gain/build relationships and improve processes Solid Computer Skills: Proficient in Word, Internet browsers/search engines, and experience with Excel/Access. Flexibility to work weekends or evenings when requested   Apply Here: http://www.Click2Apply.net/d7hk7mz