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Development / Merchandising Assistant
Position Summary:
Work for a dynamic nonprofit organization whose mission is to support individuals and families affected by eating disorders, and serve as a catalyst for prevention, cures and access to quality care.
Great work environment and opportunity to grow skills into potential full time position.
General Purpose
To build prominence and sales for online and onsite store; through marketing, merchandising, pricing, and assisting customers in finding and purchasing the required merchandise. This position includes working with the Development & Communications departments to build store sales.
Main Job Tasks and Responsibilities
Position Summary:
Work for a dynamic nonprofit organization whose mission is to support individuals and families affected by eating disorders, and serve as a catalyst for prevention, cures and access to quality care.
Great work environment and opportunity to grow skills into potential full time position.
General Purpose
To build prominence and sales for online and onsite store; through marketing, merchandising, pricing, and assisting customers in finding and purchasing the required merchandise. This position includes working with the Development & Communications departments to build store sales.
Main Job Tasks and Responsibilities
- recommend, select and help locate the right merchandise
- describe a product's features and benefits
- Inventory control and fulfillment
- answer customer queries regarding the store and the merchandise
- make suggestions and encourage purchase of products
- maintain sales records
- place special orders
- organize and process merchandise exchanges
- process refunds or exchanges of merchandise
- stay current with sales prices
- recognize and monitor security issues
- arrange and display merchandise at events
- requisition new merchandise
- keep current on trends
- any additional tasks that may be assigned by the Chief Development Officer
- high school diploma or equivalent preferred
- knowledge of customer service principles and processes
- knowledge of sales principles
- relevant product knowledge and training
- experience in a retail, customer service or sales environment
- basic business administration knowledge
- prefer experience with an online store
- good communication skills
- customer service orientation
- comfortable with technology
- patience
- adaptability
- initiative
- persuasiveness
- stress tolerance
- high energy level
- integrity
