LUSH Cosmetics - Floor Leaders

The Role: Floor Leader

LUSH North America supports 166 retail stores in Canada and the USA, a mail order business based in Vancouver, and manufacturing centers in Vancouver and Toronto. We are looking for a dynamic and creative individual to join our Shop Team as a Floor Leader.

LUSH Fresh Handmade Cosmetics is a rapidly growing, Vancouver-based retailer and manufacturer known worldwide for our unique bath and beauty products, effective skin and hair care, personalized customer service, environmental activism and a fun and funky store atmosphere. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations in the areas of animal rights, human rights and environmental conservation.

We Offer:

A fun and funky store atmosphere where individualism is encouraged
50% off all our products so that you feel fresh everyday
An education in natural ingredients, ethical sourcing, and sustainable hair and skin care practises
The opportunity to participate as an activist in our ethical campaigns
Development in retail management skills as a part of the management team

Your core RESPONSIBILITIES will include:

Interacting constantly with staff and customers through product demos and consultations
Learning LUSH product knowledge, history, and practices, and teaching it to your shop staff
Motivating and leading your team to exceed last year's sales numbers
Participating and creating in store contests, trainings and meetings that will inspire the team
Seeking feedback from management and coworkers to improve your performance
Sharing feedback with the team to improve their performance and encourage them to grow
Ensuring that everyone is maintaining store standards with pride
Growing in your LUSH knowledge and helping others grow around you

You bring the following QUALIFICATIONS:

Required:

Demonstrated ability to create genuine customer interactions
Demonstrated ability to actively demonstrate LUSH products on our customers
Demonstrated ability to learn LUSH product knowledge and apply it on the floor
Demonstrated ability to identify opportunities and coach a team to better performance
Ability to lift 30lbs

Preferred:

Some retail, customer service, beauty or cosmetics experience
Some supervisory, leadership, key holder or trainer experience

How to Apply:

You can apply for this role 3 different ways:

Online at www.lushusa.com/careers
In person at the shop, bring your resume and ask for the Manager
E-mail the shop directly at east86th@lush.com

Thanks for your interest in LUSH! Due to the high volume of applicants, only those applicants selected for an interview will be contacted. Best of luck in your job search!