Best Buy Customer Service

 Apply: http://www.bestbuy-jobs.com/job/New-York-Customer-Service-Associate-Job-NY/36656600/?feedId=372&campaignId=23&utm_source=Indeed


What does a Customer Service Associate do?
At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.

A Customer Service Associate facilitates a variety of transactions and customer interactions, including returns, exchanges, trade-ins, recycling, defective products and repair questions. They partner with other employees, especially Geek Squad to ensure customer needs are met end-to-end.
90% of your time you will:

• Engage customers using customer service and selling skills and provide fast, friendly processing of their requests.

10% of your time you will:

Perform other duties as assigned. What are the Professional Requirements of a Customer Service Associate? 

Basic Requirements:

• 3-6 months working experience

Preferred Requirements:

• High School diploma or equivalent
• Associate degree in general electronics or computer repair
• 1+ years retail or customer service experience
• 1+ years experience diagnosing or repairing PCs or consumer electronics