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Apply Here: http://newyork.craigslist.org/mnh/csr/3147269351.html
SmartTix, a Manhattan-based full-service advance ticketing agent, is seeking a part-time office employee for incoming customer service requests and light clerical work. Please understand that we are a tech company whose product is ticketing software. You will spend almost all of your time at a computer using our custom software to assist customers. In addition to typical customer service, you will be occasionally fielding basic tech support questions, using social media, and providing feedback to us regarding new features.
Shifts are 4-5 hours and somewhat flexible, but you must be able to work 20-25 hours per week.
Applicants must meet the following requirements:
- Min. 40 wpm typing (50-60 preferred)
- Clear and articulate speaking voice
- Enjoy helping people
- Positive and outgoing personality
- Interest in performing arts a plus
- Social media, blogging, and excellent computer skills a plus
Fun and friendly staff. Great part-time opportunity!
We are a small team so there is always potential for added responsibility and growth.
TO APPLY: Please respond with a resume and cover letter. Put "Customer Service Genius" as the subject.
