Social Media - Customer Service Agent

Company: http://www.smarttix.com/

Apply Here: http://newyork.craigslist.org/mnh/csr/3147269351.html

SmartTix, a Manhattan-based full-service advance ticketing agent, is seeking a part-time office employee for incoming customer service requests and light clerical work. Please understand that we are a tech company whose product is ticketing software. You will spend almost all of your time at a computer using our custom software to assist customers. In addition to typical customer service, you will be occasionally fielding basic tech support questions, using social media, and providing feedback to us regarding new features.

Shifts are 4-5 hours and somewhat flexible, but you must be able to work 20-25 hours per week.

Applicants must meet the following requirements:

• Min. 40 wpm typing (50-60 preferred)
• Clear and articulate speaking voice
• Enjoy helping people
• Positive and outgoing personality
• Interest in performing arts a plus
• Social media, blogging, and excellent computer skills a plus

Approximately 15- 30 hrs/week

Fun and friendly staff. Great part-time opportunity!

We are a small team so there is always potential for added responsibility and growth.

TO APPLY: Please respond with a resume and cover letter. Put "Customer Service Genius" as the subject.

Carnegie Hall PT Ticket Representative

Company: http://www.carnegiehall.org/

Title: Part-time CarnegieCharge Rep Department: Ticketing Reports to: Manager, Carnegie Charge Job
Code: CCR8

When submitting your resume, please include a cover letter indicating the specific department or position in which you are interested.

Online: humanresources@carnegiehall.org
Fax: 212-581-6539
Mail: Carnegie Hall Human Resources Department 881 Seventh Avenue New York, NY 10019–3219

Part-time CarnegieCharge Representative is needed for our ticketing department. The part-time rep will interact with customers in areas including, but not limited to: single ticket sales, subscription series sales, contributions, workshop registration, gift shop merchandise sales and inquiries for information on Carnegie Hall. He/she will also be responsible for administrative work.

Candidate must be computer literate and have very strong customer service skills. Knowledge of performing arts helpful. Team player with strong interpersonal skills.