The MET - Member Visitor Support

Company: http://www.metmuseum.org/

Apply Here: http://www.indeed.com/cmp/The-Metropolitan-Museum-of-Art/jobs/Membership-Service-Assistant-928daddfff0599cf


This position is responsible for acting as a host for the Patrons Lounge and performing administratve duties for the Membership Department. Responsibiltites include, but are not limited to, having full knowledge of daily Museum activities, answering Member and Visitor questions, responding to inquiries from Retail regarding Membership status of shoppers, and keeping the Lounge clean and organizied. A Member’s overall experience at the Patrons Lounge will depend greatly on the interaction with this staff person. The Membership Department relies on this staff member to enter Member address changes into PledgeMaker and assist with data entry as well as with Membership card fulfillment and invitation mailings. This is a part-time position.

Primary Responsibilities and Duties:

• Greet Members and Visitors
• Keep FYI and Reservation Book up to date
• Answer phones
• Maintain the appearance of the Patrons Lounge
• Assist Members, guests, and waiters during events in the Membership Private Dining Rooms
• Enter Membership demographic information into computer system to maintain updated Membership records
• Support department staff when needed
• Other related duties

Requirements and Qualifications:
Experience and Skills:

• Must be friendly, helpful, and discreet
• Good oral and written communication skills
• Strong organizational skills
• Computer literate

Knowledge and Education:

• Knowledge of the Museum in general
• Good working knowledge of database and word processing software