Monday, December 10, 2012

Cloth Connection - PT Associate

Company: http://clothconnection.com/

Apply Here: http://jobview.monster.com/getjob.aspx?jobid=116959423&WT.mc_n=Indeed_US&from=indeed

Seeking an energetic individual for an sales position for the nation's leading specialty linen rental company in our New York City showroom on West 29th street. We provide luxury fabrics, table linens, napkins and chair treatments for a wedding and social events to a nationwide wholesale customer base consisting of event planners, florists, wedding coordinators, caterers, fine resorts/hotels and designers. 

Duties:
* Attract potential customers by answering product and service questions by phone and email;

* Assist current and potential customers with matching colors, styles, patterns and fabric textures to a requested theme, budget or style.

* Opening customer accounts by researching online, cold calling and recording account information for marketing purposes.

* Answer order questions and inquiries, resolve product issues.

* Document sales history in online customer CRM software.  Maintain customer records by updating account information in CRM software.

* Comfortably integrate into a fast pace yet rewarding event driven company environment

* Input contract and orders into proprietary rental software.

* Assist outside sales representatives with orders, inventory or product selection

* Willingness to learn proprietary rental software, enter quotes and orders, process data and analyze shipping times and methods.

* Contributes to team effort by accomplishing related results as needed including help warehouse execute order fulfillment for events and analyze returning items to complete rental orders.

* Interact with warehouse and factory to ensure order fulfillment.

Skills/Qualifications:Wedding or Event Industry Experience, Inside Sales and Cold Calling, Customer Service, Color Coordination, Textile Knowledge, Problem Solving, Marketing Knowledge, Documentation Skills, Phone Skills, Resolving Conflict, Multi-tasking
Job Purpose:
Seeking an energetic individual for an inside sales and customer service position for the nation's leading specialty linen rental company. We provide luxury fabrics, table linens, napkins and chair treatments for a wedding and social events to a nationwide wholesale customer base consisting of event planners, florists, wedding coordinators, caterers, fine resorts/hotels and designers. 

Duties:

* Attract potential customers by answering product and service questions by phone and email;

* Assist current and potential customers with matching colors, styles, patterns and fabric textures to a requested theme, budget or style.

* Opening customer accounts by researching online, cold calling and recording account information for marketing purposes.

* Answer order questions and inquiries, resolve product issues.

* Document sales history in online customer CRM software.  Maintain customer records by updating account information in CRM software.

* Comfortably integrate into a fast pace yet rewarding event driven company environment

* Input contract and orders into proprietary rental software.

* Assist outside sales representatives with orders, inventory or product selection

* Willingness to learn proprietary rental software, enter quotes and orders, process data and analyze shipping times and methods.

* Contributes to team effort by accomplishing related results as needed including help warehouse execute order fulfillment for events and analyze returning items to complete rental orders.

* Interact with warehouse and factory to ensure order fulfillment.