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Apply Here: https://staples.taleo.net/careersection/2/jobdetail.ftl?job=112177&src=JB-10063
Are you a cell phone EXPERT? Can you easily talk with people, really listen to what they’re saying and make a professional recommendation on which cell phone to buy and why? We’re looking for tech-savvy, outgoing communicators to work with the THOUSANDS of customers each week that visit our Staples Retail Stores. We have a Mobile Phone Department in select Staples Retail Stores, and we need motivated sales professionals to turn shopping customers into Staples Mobile Phone customers! We offer the top cell phones from the best carriers – Verizon, AT&T and T-Mobile. We have a performance-rich pay plan that pays BIG to those who drive sales! But it takes CONFIDENCE, INITIATIVE and the ability to COMMUNICATE with our customers. Do YOU believe in yourself? Join the Staples Mobile Phone Team TODAY!
We are currently seeking driven Full Time and Part Time Mobile Consultants.
Position Summary:
Drive sales of the store’s wireless department by developing relationships and providing great service to customers, consistent with our Easy Sales and Service standards. This position offers the chance to be part of a fast paced, exciting start up like environment with significant potential for career growth and development.
Primary Responsibilities:
- Proactively greet and prospect customers as they enter the store
- Focus on selling wireless products and services to new and existing customers
- Meet or exceed established sales goals
- Build a book of business through in-store customer engagement, referrals and outbound calls
- Determine and demonstrate understanding of customer’s needs
- Partner with Tech associates to promote the wireless program and sell mobile broadband devices
- Build expertise on products and services by completing training modules
- Provide an inviting environment for the customers by maintaining a neat and clean area
- Organize and maintain accurate records or customer contracts
- Set up and change planogram with new phone assortments
- Exhibit Easy Sales and Service behaviors in all interactions and communications with customers, associates and management
- Adhere to all company policies procedures & safety standards
- Perform other related duties as assigned
Qualifications
Basic:
- High School Diploma or equivalent
- Minimum age of 18
- Drive profitable sales through sales behaviors
- Convey appropriate product and services knowledge
- Able to work a flexible schedule
Preferred:
- 2 years of prior sales and customer service experience in a retail environment
- Previous wireless or technology product sales experience
- Ability to meet and exceed sales targets
- Fluent in Russian
