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Apply Here: http://about.hm.com/us/workingathm/showjobad__showJobAd.nhtml?jobadid=00135216&src=JB-10660
“Do you have EXCEPTIONAL customer service skills? Do you enjoy going the extra mile for your TEAM? Does FAST PACE environments excite you? Then maybe you’re the one we’re looking for!
H&M is opening in new store in the Time Warner Center (Columbus Circle, NYC) and we’re looking for hard-working Sales advisors that take pride in their work and customer service. Does this sounds like you? If yes, then read the below job description and apply today!”
Overall Job Function: Optimizes the store’s selling by providing the customers with a pleasant shopping experience, including providing customers with garment options and direct service.
Job Responsibility including but not limited to:
Customer Service
- Provides excellent direct and indirect customer service according to H&M standards and meets the 5 basic demands on the selling floor, in the fitting room and at the cash point.
- Answers phones courteously and promptly
Job Knowledge
- Actively works with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines to maximize selling opportunities
- Rings on the register, reports and handles all required transactions, issues receipts and packs merchandise
- Unloads delivery truck, receives, opens and unpacks merchandise and labels merchandise with security tags
Efficiency
- Executes reductions, price changes, transfers and cash register routines.
- Utilizes established H&M policies and procedures to assist in loss prevention and safety for the store and partners with store management as needed
Team Player
- Works effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M’s store standards
- Adheres to H&M values and internal standards policies, and procedures contained in the H&M Employee Handbook
Financial Accountability: None
Minimum Candidate Qualifications:
· High School graduate or equivalent preferred
· 6 months of experience in customer service, retail industry preferred
· Ability to lift in excess of 20 pounds
- Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance
- Ability to climb a ladder and use a step stool
- Excellent customer service skills
- Ability to recognize and execute selling opportunities
- Ability and willingness to run a cash register
- Good communication and organizational skills
- Ability to multi-task in a fast paced environment
- Ability to take initiative to complete tasks and solve problems
- Ability to meet deadlines
- Ability to manage time and prioritize
- Must be able to work a flexible work schedule including nights and weekends
