Showing posts with label teamwork. Show all posts
Showing posts with label teamwork. Show all posts

Friday, March 1, 2013

Servers at The Hilton Worldwide

Site: http://www.hiltonworldwide.com/

Apply: https://hilton.taleo.net/careersection/pr_jobs/jobdetail.ftl?job=101087&src=JB-11960

Work Locations:

Hilton New York & Towers 

1335 Avenue Of The Americas 
 New York 10019
 
A Food Server with Hilton Hotels and Resorts is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Respond to guest requests in a timely, friendly and efficient manner
  • Ensure knowledge of menu and restaurant promotions and specials
  • Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
  • Retrieve and deliver food and beverage orders in a timely manner
  • Ensure guest satisfaction throughout the meal service
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
  • Ensure serving station is well-stocked at all times
What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
  • Living the Values
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Teamwork
  • Adaptability

What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

Wednesday, July 25, 2012

PT - FT Visual Merchandisers

Company: http://www.containerstore.com/welcome.htm

Apply Here: https://containerstore.ats.hrsmart.com/cgi-bin/a/highlightjob.cgi?jobid=267

The Container Store’s core competency is providing astonishing customer service.  Our unique store reporting structure relies on a dedicated team to support and execute our goals.  Successful salespeople at The Container Store drive sales by building selling relationships with customers that result in fulfilling customer’s storage and organization needs.  In addition, all employees are responsible for supporting and executing the company’s merchandising vision.

Full-time employees enjoy a great deal of responsibility and opportunity.  They are actively involved in all aspects of store operations and serve as resources to assist with training in the areas of sales, products, visual merchandising, inventory control and point-of-sale.

Part-time positions include day time shifts to accommodate busy school or family schedules and evening and weekend shifts to work around a full-time job.  Part-time employees are focused on ensuring that every customer receives astonishing customer service while helping maintain the visual presentation of the store.
Requirements Possesses strong selling skills, including anticipating the needs of customers and implementing the appropriate action or solution.
Identifies, recruits and contributes to the development of strong leaders to support the future growth of the company.

 Is actively and consistently involved in the visual maintenance of the store.
 Understands the value of teamwork.
Is dedicated to learning from others on staff, constantly shares information and asks questions.
Has a desire to lead by example with a grace of authority, embracing and adapting to change and maintaining respect, dignity and compassion.
Possesses strong time management and organizational skills.
Is able to quickly establish rapport with customers in order to drive sales.
Takes pride in being a product knowledge expert and thinking creatively about uses for our products to accomplish solution-based selling.
Exudes a positive attitude and sustains a contagious energy throughout entire shift.
Is dedicated to supporting a safe working and shopping environment.
Is committed to working shifts as scheduled and has flexibility to work additional and/or different hours based on changing needs of the business – including additional training and store meetings.
Is proactive in seeking out education, training and growing perspective.

Tuesday, June 26, 2012

Bloomingdale's Commission Sales

Company Site: http://www.bloomingdales.com/

Application Site: https://macys.taleo.net/careersection/blm_jsa_career_section/jobdetail.ftl?lang=en&job=236568


Overview:
As a Commission Sales Professional at Bloomingdale's your primary focus is to build and maintain relationships with our customers.  You are the most critical link in ensuring that our customers' experience in our store is nothing other then OUTSTANDING.  You will become a part of a dynamic selling environment where your fashion sense and selling experience will make you an important part of our team.  Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service, building and maintaining a loyal client base, providing clients with product knowledge, calling clients for events and the arrival of new merchandise and working as part of a team to meet individual, department and store objectives.
Experience for yourself what makes Bloomingdale's like no other store in the world!

Key Accountabilities:
  • OUTSTANDING Customer Service priority
  • Teamwork Oriented
  • Meeting or exceeding sales and new account goals
  • Become familiar with product information understanding features and benefits of your product
  • Commitment to building customer relationships and loyalty through personal interaction and the maintenance of a client file
  • Demonstrate knowledge of store products and services and use this knowledge to build sales
  • Floor coverage flexibility & dependability with schedules including some nights and weekends
Skill Summary:
  • Possesses drive, is goal-oriented, has an entrepreneurial outlook  
  • Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
  • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
  • A team player who possesses the ability to work in a learning environment
  • Ability to communicate effectively with customers, peers and management
  • Experience in Commission Sales preferred

Monday, June 4, 2012

Soho House NY: Hotel Front Desk Agent

Company Site: http://www.sohohouseny.com/

Application Site: http://jobview.monster.com/getjob.aspx?jobid=110468224&WT.mc_n=Indeed_US&from=indeed

Job Title:
Front Desk Agent

Responsible to:
Front Office Manager

Place of Work:
Soho House New York

Main Duties:
The Soho House seeks a qualified individual who is a team player, who is experienced and hands-on. The position requires the ability to provide superior guest service, in a fast paced, luxury environment.

·         Offering a genuine greeting using the guest’s name.
·         Greeting guests and checking them into the Hotel.
·         Describing room accommodations.
·         Verifying the information on the registration card.
·         Explaining an upgrade, if applicable.
·         Establishing and maintaining guest credit.
·         Locating the reservation.
·         Communicating with guests.
·         Teamwork.
·         General phone etiquette.
·         Steps for handling complaints and angry guests.
·         Presenting any messages or packages.
·         Presenting the keys and offering bell attendant assistance.
·         Offering an explanation of Hotel services if bell assistance is declined or not available.
·         Checking guests out of the Hotel.
·         Offering a sincere greeting before the guest reaches the desk and ascertaining the satisfaction of the guest’s stay.
·         Inquiring about recent charges.
·         Presenting the account for review.
·         Ascertaining the method of payment.
·         Confirming departure time, collecting room keys, explaining the late charge procedure if applicable.
·         Offering bell attendant assistance and luggage storage facilities, offering to have the guest’s car brought to the door.  Offering assistance in arranging transportation.
·         Offering to make future reservations, time permitting.
·         Doing the utmost to ensure that the guest departs satisfied.
·         Thanking the guest for staying with us and offering an expression of a return visit.
·         Perform all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc. 
·         Knowledge and established relationship of the surrounding area and its restaurants, clubs, shops, etc.
·         Perform Guest List duties as required.
·         Following credit procedures.
·         Cashing traveler’s checks.
·         Processing credit cards.
·         Walk-in guest registration.
·         Participate in Daily Shift briefings.
·         Petty cash procedure.
·         The bucket check.
·         Security, key control, and emergency procedures.
·         Guest room key and entry procedures.
·         Fire emergency response and evacuation plan.
·         Guest history.
·         Handling a “room not ready” situation.
·         Pre-registering a guest.
·         Able to provide information about Hotel services and standard amenities.
·         Prepare Traces and billing instructions.
·         Verify credit limits of In House guests.
·         Delegate bellman for guest luggage, faxes and mail to be delivered.
·         Answer telephone calls, send faxes and answer guests’ requests when either concierge is not working or is occupied.
·         Posting room charges.
·         Perform other duties as requested.

Required Skills/Qualifications:
·         Oral and written proficiency in the English language.
·         Comfortable interacting and engaging in conversation.
·         Maintain a sense of organization and ability to prioritize in a busy environment.
·         Ability to do multiple tasks.
·         Patience.
·         Flexible to work schedules.
·         Can adapt under stress, flexible.
·         Good communication skills.
·         Customer service oriented.
·         Preferred previous work experience in a hotel.
·         Utilize good common sense.

Physical Requirements:
·         Must be able to seize, grasp, turn and hold objects with hands.
·         Must be able to work seated and standing for at least 8 hours.
·         Periodical fast paced strides are required to go from one part of the property to another.
·         Must be able to move, pull, carry and lift at least 20 pounds.
·         Occasionally kneel, bend, crouch and climb is required.

Monday, May 21, 2012

Urban Outfitters Part-time and Full-time Sales

Company Site: http://www.urbanoutfitters.com/urban/index.jsp  
Application Site: https://urbanoutfittersinc.silkroad.com/epostings/index.cfm?fuseaction=app.dspjob&jobid=305459&company_id=15602&version=2&jobBoardId=1112&jobboardid=1112
 
TITLE: SALES ASSOCIATES
REPORTS TO: Store Management

OBJECTIVE:
Support store management team to achieve a store environment that fosters creativity employee development and the VIBE philosophy. Take responsibility for all department activities in conjunction with the Team Leader and Department Manager. To uphold the Urban Outfitters 'Peer Teaching Peers' philosophy.

EXPERIENCE REQUIREMENT:
* An understanding of the Urban Outfitters culture and its appeal to the local market
* Strong teamwork and communication skills

JOB SKILLS:

VIBE:
* Deliver a positive, friendly experience by engaging the customer through conversation and service
* Enhance the VIBE and stop projects during prime time selling hours
* Provide a store experience that reflects the Company's Mystery Shop standards
* Contribute to the overall VIBE in the store by being positive, respectful and helpful to others

TEAMWORK AND COMMUNICATION:
* Work productively within the team and takes the initiative to work with others toward a common, collaborative goal
* Assist in the training and development of peers
* Possess effective and positive communication skills in both written and verbal forms (i.e. Communication Logs and peer interaction).
* Actively participate in department and daily meetings

OPERATIONS:
* Demonstrate proficiency in job knowledge (i.e. register controls, shipment tasks, and fitting room guidelines)
* Participate in the processing of new shipment and help the team to keep the receiving and back stock areas clean and organized
* Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, and RTVs)
* Adhere to Company policies and procedures
* Exhibit strong Loss Prevention awareness and comply with all inventory control measures

MERCHANDISING AND DISPLAY:
* Uphold merchandising and store cleanliness standards
* Ensure that merchandise is ticketed and the sales floor is stocked
* Support sales by assisting in merchandising and display projects
* Exhibit a familiarity with current product and trend awareness

Job Location
New York, NY US
 
Position Type
Part-Time