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Nancy.wintjen@ctshirts.co.ukPassionate people, outstanding products, world-class service is our mission. The spirit is highly entrepreneurial and dynamic, aiming constantly to achieve the highest standards in everything that we do. As an employer we strive to provide a respectful and welcoming environment with unlimited opportunities to learn and grow making it a fun company to work for. Quite simply, we offer an outstanding work environment for outstanding people. We are looking for people with a sincere love for people and the fashion industry. Strong customer service, leadership, motivation skills, and ability to work in a team environment a must.
KEY RESPONSIBILITIES of a CT Keyholder Senior Sales Associate include:
- Offer advice to customers on all Charles Tyrwhitt products.
- Ensure that the highest level of customer service is achieved with every client.
- Stock, replenish and keep all store areas tidy.
- Utilize "specialist" product knowledge.
- Ensure that merchandising standards are upheld at all times.
- Use selling techniques to increase sales.
- Ensure that merchandise is properly handled, labeled and priced to minimize losses and damage.
- Ensure adherence of security procedures to prevent theft from the store.
- Adhere to Company administration procedures and practices (including EPOS and till procedures).
- Ensure adherence to Company health & safety guidelines.
- Build and maintain an effective customer mailing list.
KEY SKILLS & EXPERIENCE needed:
- PRIOR RETAIL SUPERVISOR EXPERIENCE A MUST (at least 3 years in retail sales)!!!
- Strong interpersonal and communication skills
- Exceptional customer service skills and ability to deliver sales.
- Flexibility with regards to working weekends/nights.
- Team oriented approach.
- Professional outlook.
- Passion for fashion and quality products.
