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Apply: http://polo.hodesiq.com/job_detail.asp?JobID=3589750&User_ID=
Purpose and Scope – The Sales Associate is responsible for Increased Productivity and Customer Service.
Responsibilities:
- Maximizes personal sales at all opportunities and provides a friendly and welcoming environment.
- Communicates effectively with customers to determine needs.
- Demonstrates ways to increase personal and store productivity.
- Applies sales transaction knowledge to process routine discounts, holds, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations.
- Handles multiple customers and multiple purchases at fitting rooms by following all policies and procedures for fitting room service.
- Ensures ease of customer shopping experience through visual presentation and overall store maintenance.
- Actively participates in all merchandising activities including, but not limited to: daily stock maintenance, product transfers, folding, and floor changeovers.
- Maintains a professional and personal appearance consistent with established guidelines and dresses with the intention of meeting the Ralph Lauren product and customer profile.
- Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures.
- Accurately enters all information into register receives payments, issues change and credits processes credit cards and checks according to policy.
Job Requirements:
- Minimum 2 years sales experience or equivalent in a luxury retail environment preferred.
- Excellent interpersonal, English communication - verbal and written and time management/project skills.
- Strong planning and organizational skills with a sense of priority for deadlines and attention to detail.
- Ability to recognize and react to changing work demands.
- Comfortable and confident in making effective autonomous (and group) decisions in a timely manner.
- Goal oriented: ability to stay focused on creating winning results.
- Dedicated to high levels of Customer Service and Sales Productivity.
- Ability to establish and maintain positive working relationships with management, customers and co-workers.
