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Overview:
kate spade new york draws women into a world that's culturally curious,
intellectually playful, quick-witted and strong. our graceful,
exuberant approach to the everyday is evident in all of our product:
handbags and clothing, jewelry, shoes, stationery, eyewear, baby,
fragrance, tabletop, bedding and gifts.
we have over 45 retail shops and 40 outlet stores across the united states; 94 shops internationally, and our colorful products are sold in more than 400 doors worldwide in every time zone. whether in san francisco, sao paulo or shanghai, our shops are always warm and inviting. we help women express their personal style with charm and a dash of rebellion – she lives her life colorfully.
welcome to the world of kate spade new york!
general purpose of the sales associate position: represent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service. responsibilities include but are not limited to the following:
we have over 45 retail shops and 40 outlet stores across the united states; 94 shops internationally, and our colorful products are sold in more than 400 doors worldwide in every time zone. whether in san francisco, sao paulo or shanghai, our shops are always warm and inviting. we help women express their personal style with charm and a dash of rebellion – she lives her life colorfully.
welcome to the world of kate spade new york!
general purpose of the sales associate position: represent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service. responsibilities include but are not limited to the following:
Responsibilities:
client & service expert:
achieves individual sales goals
develops strong product knowledge across all categories
the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience
able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book
building brand equity:
understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
demonstrate interest and ability to work as part of a team
operational excellence:
execute operational tasks as per company directives
accurately processes all pos transactions
adhere to and apply visual directives, ensure that store standards are executed daily
achieves individual sales goals
develops strong product knowledge across all categories
the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience
able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book
building brand equity:
understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
demonstrate interest and ability to work as part of a team
operational excellence:
execute operational tasks as per company directives
accurately processes all pos transactions
adhere to and apply visual directives, ensure that store standards are executed daily
Qualifications:
physical requirements: available to work store schedule, as needed, including evenings and weekends
standing for extended periods of time
able to safely lift boxes up to 40 pounds
comfortable climbing ladders
skills and abilities required:
professional selling skills and exceptional interpersonal skills
prior luxury goods experience preferred
proactive ability to multi-task and prioritize
works well in a team environment
college degree preferred