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Selling/Service
- Interact professionally and effectively through verbal and written communication.
- Assist associates and customers with locating packages and determining time in transit.
- Communicate with other stock associates regarding mis-mates, mis-shipped items and pre-sold special orders.
- Package all items with great care.
Merchandising
- Prepare merchandise for selling floor by pulling and ticketing display items.
- Share merchandise related information with store manager regarding shipment contents, condition of shipment, etc.
- Maintain appearance of stockroom.
- Team with Store Manager to orchestrate stock shifts and event preparation.
- Assist Store Manager in implementation of window displays.
- Assist with assembling, installing, tearing down, storing and organizing store fixtures and all visual related materials.
- Ensure proper pulling and packing of all inter-store transfers.
Operations
- Ensure preparation and participate in the completion of physical inventory counts.
- Perform routine housekeeping and janitorial tasks as required to maintain the professional image and appearance of the store.
- Maintain supplies of shopping bags, tissue, packaging tape, shipping boxes, cleaning supplies and communicate orders with Store Manager.
- Comply with company guidelines relating to timekeeping, attendance and punctuality.
- Ensure all paperwork is completed in an accurate and timely manner for all incoming and outgoing merchandise.
- Communicate with UPS and/or FedEx regarding claims, tracking, delivery options, etc.
- Perform stock checks in an accurate and timely manner.
Skills and Abilities Required
- Ability to communicate at all levels in a clear, audible and grammatically correct manner.
- Display the values of the company: respect, open-mindedness, passion and integrity.
- Excellent organizational skills.
- Basic math skills.
- Ability to work unsupervised.
- Self-starter.
- Ability to meet deadlines.
- Ability to work flexible hours.
Physical Requirements
- Bending, kneeling and standing for long periods of time.
- Lifting up to 30+ pounds.
- Ability to climb a ladder and work with hands over head.
Computer Equipment and Software Requirement
- Ability to operate a computer as well as maneuver relative software programs including Microsoft Office.
Education and Experience Required
- High school diploma or equivalent.
- One year previous warehouse or stockroom experience.
