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Job Description
Deliver exceptional customer service through personal contact with customers while assigned to various positions:
Roadside Character: Dress in a designated costume standing outside to attract customers to our store. Dress the part and bring ‘em in!
Roadside Character: Dress in a designated costume standing outside to attract customers to our store. Dress the part and bring ‘em in!
Greeter: Greet each customer, direct them as needed, distribute hand baskets and flyers and thank them for shopping our store.
Seasonal Floor Associate: Provide customer service within assigned zones which include Halloween decorations, props, supplies or every day categories.
Picture Wall Associate: Greets customers, explain our picture wall process and communicates costume selections. Discuss and direct customers to accessories to complete their character.
Service Associate: Verify stock on a costume selection and deliver it to the customer or designated associate.
Costume Pick-up Associate: Deliver requested costumes to customers. Suggest recommended accessories and direct to designated associates to help complete their character.
Accessory Specialist: Assist customers in turning costumes into characters with additional accessories and helping create costumes from our theme shops.
Fitting Room Attendant: Direct and monitor fitting room activity. Discuss and direct customers to accessories to complete their character.
Cashier: Process customer transactions quickly and efficiently. Suggest additional items to complete their purchase.
In addition, associates help maintain a clean, organized and filled store.