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About the Job
Customer Service Representative (Great Salary +Monthly Incentive)
Company Site: http://www.stopandstor.com/
Application Site: http://jobview.monster.com/getjob.aspx?jobid=110078526&WT.mc_n=Indeed_US&from=indeed
About Us
Stop & Stor has been a vital part of New York City neighborhoods for decades. Stop & Stor is a family owned and operated business, established in 1980. We began as a small business and with the help of our loyal customers and outstanding customer service, we have grown into one of the largest and most respected storage companies in New York. Our commitment to securing and storing your valuables and possessions is unsurpassed. We stand for value, service and community; after all, we are your neighbors, friends, and even family. We’ve grown into New York’s Self-Storage Leader by constantly offering more to our customers, from cutting-edge facilities and friendly staff to exclusive promotions and rooms for every budget.
Job Description
Stop & Stor is seeking to hire a highly motivated individual with strong organizational, interpersonal and administrative skills for a full time Customer Service Representative position at one of our Brooklyn locations. At Stop & Stor, New York’s Self-Storage Leader, the opportunity to build a rewarding career is awaiting you!
Job Responsibilities
- Provide outstanding customer service by assisting potential customers with his/her needs and recommending the right storage solution for them.
- Ability to handle a large volume of telephone calls and walk in inquiries from customers, along with providing the utmost in service to our current tenants
- Conduct daily inspections of the facility to ensure that our high standard of maintenance has been met
- Maintain all required tenant documentation in a neat and orderly manner as directed by Upper Management
- Must address rent collection with delinquent tenants
- Effectively handle a changing environment and have the ability to deal with multiple people and various situations simultaneously
- Work closely with the Facility Manager to receive training, when needed, in order to exceed all company expectations
Benefits
Some of the highlights of working for Stop & Stor Self- Storage are:
- Hourly rate of $10.00 per hour/ $15.00 per hour of overtime
- Monthly incentive bonus
- Full Medical Coverage
- Employee Discount
- Paid Company Holidays
- Friendly work environment
Job Requirements
- Minimum two years of Customer Service experience
- Knowledge of Customer Service standards and procedures
- Highly motivated, positive attitude, strong phone and computer skills
- Effective communication, ability to multi-task, organization skills and experience in making sales calls and interfacing with customers
- Excellent oral and written communication skills
- Detail oriented with strong organizational and time management skills
- Must have a Flexible schedule that includes weekdays and weekends!
- High School diploma or equivalent certification, College Degree preferred
- Experience in self-storage and self-storage software is a plus!
- Willing to submit to a pre-employment background check and drug screening
Apply today and start your exciting career with Stop & Stor!!!
Please email your resume to for consideration mailto:Humanresources@stopandstor.com?subject=Customer%20Service%20Representative
To learn more about Stop & Stor, please visit http://www.stopandstor.com/
