The MET - Visitor Services Assistant - Group Services

The Metropolitan Museum of Art
(New York NY)

The Metropolitan Museum of Art seeks part-time Visitor Services Assistants for the Group Services division.

Assistants are needed to staff two group check-in desks. You will be required to work at least
one weekend day and possibly Friday or Saturday evening until 8:00 p.m. The starting schedule
is 3 days a week. You must be able to commit to your schedule and be willing to work during
holiday weekends and seasons.
Assistants will report directly to the Associate Coordinators and Associate Manager of the
division.

Responsibilities include but are not limited to:
· Facilitate check-in of all groups to the Museum (kindergarten thru senior adults)
· Communicate and enforce Museum policies
· Staff the will-call / advance ticket areas
· Record necessary information for database management and statistics
· Maintain an accurate cash register
· Provide office support when needed
· Additional duties

Requirements and Qualifications:
Experience and Skills:
· You must be detail-oriented and people-oriented.
· You must be able to work efficiently and accurately.
· You must be a team player who is willing to take initiative.
· Customer service and cash management experience required.
· Computer proficiency is required. Database experience is preferred.
· Fine Art / Art History background preferred.
· Experience working with children is a plus.
· Fluency in at least one other foreign language (Spanish, French, Japanese, Mandarin, etc.) in addition to English is a plus.

Knowledge and Education:
· Art History or Fine Arts background preferred
· College degree preferred
· New York City tourism knowledge preferred (i.e. transportation, geography, other museums
and attractions.)
· Computer skills essential, especially Microsoft Windows software applications.

Please send cover letter and resume to careers@metmuseum.org with position title in subject line.