Children's Museum of the Arts - Visitor Services Associate

Visitor Services Associate

CMA is seeking a part time Visitor Services Associate. A cheery and welcoming disposition are essential, as is taking pleasure in working with children in a high-energy environment. The position requires someone who is responsible, reliable, proactive, works well with others, and is comfortable dealing with the public.

Responsibilities:

• Greeting visitors and guiding them to age appropriate areas.
• Taking admissions and maintaining the cash register (Gateway ticketing system).
• Providing information on daily functions of the museum, as well as neighborhood directions and recommendations.
• Answering phones and directing calls.
• Answering visitor questions regarding museum programming including art exhibits, classes, and community programs.
• Ensuring museum safety, particularly in museum play areas.
• Assisting children, parents, and teaching artists in workshops and art-making.
• Assisting administrative staff.
• Gift Shop Sales.
• Customer service.
• Maintaining cleanliness of café, stroller parking, restrooms, and other museum areas.

Qualifications:

• 1 to 2 years experience in a customer service environment.
• Personable demeanor and thrives in a busy, bustling atmosphere.
• Self-directed and works well under minimal supervision.
• Comfortable engaging museum visitors.
• Experience with both Macs and PCs, and aptitude for learning museum technology.
• Experience with children and the arts preferable.
• Weekend/Public School Holiday availability a must.

Starting Rate: $12/hour

To apply, please send your resume and cover letter to Jennifer Connor at VSopportunities@cmany.org.