Customer Happiness Associate - Baked by Melissa (Union Square)

Baked by Melissa is seeking an energetic and detail-oriented Customer Happiness Associate to join our awesome Customer Happiness Team! This position is responsible for providing a consistently great customer service experience by phone and email.

ESSENTIAL RESPONSIBILITIES

- Manages a high volume of incoming customer phone calls and emails
- Responds to customer requests and/or inquiries
- Completes customer orders for Pick Up, Delivery, and Shipping
- Communicates with Delivery Team and Shipping Team to facilitate successful execution of all orders
- Seeks to make every customer's experience with our Customer Happiness Team one that is positive, special, and memorable!

DESIRED SKILLS

- Excellent communication skills, both verbal and written
- Advanced understanding of English language structure, including grammar and punctuation
- Engaging phone manner
- Computer savvy, Mac experience a plus
- Ability to work well in a busy environment
- MUST be available to work the following shifts: Tuesday - Thursday, 1:30 PM - 10:00 PM and Friday - Saturday, 2:30 PM - 11:00 PM

EDUCATION & EXPERIENCE

- A Bachelor's Degree from an accredited University is preferred
- Minimum one (1) year experience in a comparable position

BENEFITS

- Paid time off
- Performance based bonus potential
- TransitChek (pre-tax commuter benefits)
- And of course, a discount on our bite-size cupcakes!

To apply, please visit the link below:

http://bakedbymelissa.theresumator.com/apply/bDoEhu/Customer-Happiness-Associate.html?source=CRAG

LIM College - Part-time Receptionist

Company: http://www.limcollege.edu

Britta H. Hahn, Human Resources Coordinator Office of Human Resources LIM College
Fax:	212-750-3493

Department: Office of Human Resources
Job Type: Part-time
Hours: 20 hours per week - Monday thru Friday, 1:30 P.M. - 5:30 P.M.

Send resume to:

Britta H. Hahn, Human Resources Coordinator Office of Human Resources LIM College
Fax:	212-750-3493

Britta H. Hahn, Human Resources Coordinator
Office of Human Resources
LIM College
hrcareers@limcollege.edu

Under the general direction of the Human Resources Coordinator, the Part-time Receptionist is responsible for answering all incoming telephone traffic and providing excellent customer service to our external and internal constituents. The Part-time Receptionist greets visitors in a friendly, welcoming and professional manner and directs them to their proper destination. In addition, the Part-time Receptionist assists with special events, projects or tasks as needed.

Requirements: The person selected will have the following qualifications:
Minimum Required Qualifications:

• High School graduate or equivalent
• One year of receptionist / clerical experience
• Knowledge of Microsoft Office Suite
• Excellent phone manner, listening and customer service skills

General Preferred Qualifications:

• Associates Degree or some college desired
• Superior communication skills both in person and over the phone.
• Proficient typing skills
• Good interpersonal and public relations skills
• Solid analytical, creative, and problem-solving abilities
• Project management skills and well organized
• Excellent verbal and written communication skills