Administrative Assistant/Junior Coach

Supervisor: Director of Career Services

Overview: The Door's Career and Education programs are designed to help young people to assess, set, and obtain their educational and career goals. Career and education services specifically allows a young person to craft a personalized life plan defining the steps he/she will take to achieve those goals while developing the necessary skills for future life success and independence. The Junior Coach /Administrative Assistant will participate as a member of our Career and Education team to engage young people and support their academic, professional and personal growth. This person will provide administrative support to the Career and Education Services department and track program participants' progress towards goal achievement.

Responsibilities:

• Provide outreach and follow-up services to program participants for at least one year after program completion
• Track participants progress toward achievement of goals and key outcomes and enter data in all required databases and spreadsheets
• Provide consistent administrative coverage for career and education services dept at all scheduled times
• Respond to all incoming phone calls and messages, address general inquiries about services and maintain a daily log of all incoming phone calls
• Prepare, maintain and retrieve confidential documents in a centralized filing system, including participant records
• Assist with the collection and organization of data
• Assist with correspondence to program participants including mailings, phone calls and e-mails
• Collect, sort and distribute mail and paychecks for Career and Education Services staff
• Maintain adequate office and program supplies for Career and Education Services staff
• Process requests for payment and manage ordering, purchasing and invoicing activities for department
• Maintain department calendars, activity schedules and marketing materials and disseminate information about programs and services to staff, young people and other interested parties
• Update departmental bulletin board on a weekly and monthly basis
• Attend relevant staff meetings
• Participate as a member of an interdisciplinary staff in cross-departmental efforts to increase services to specific youth populations and provide appropriate support for young people
• Perform other responsibilities and functions as assigned by supervisor or Executive Office

Qualifications and Requirements:

• High School Diploma or GED required, Bachelor's degree preferred
• Minimum of 2 years in administrative or customer-service related position required
• Demonstrate an understanding of and practice the principles of positive youth development
• Excellent organizational ability coupled with a flexible approach to work
• Strong verbal and written communication skills
• Ability to demonstrate strong interpersonal skills across a range of audiences
• Ability to work independently, demonstrate sound judgment, multitask and take initiative
• Strong proficiency in MS Office, including Word, Excel, Access and Outlook

Send cover letters and resumes to:
Reshard Riggins
The Door-A Center of Alternatives
121 Avenue of the Americas
New York, New York 10013
careeredjobs@door.org
(No telephone inquiries, please)
The Door is an Equal Opportunity Employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.