Equinox Fitness Clubs Hiring

Site: http://www.equinox.com/

We are looking for energetic, creative, and enthusiastic Part-Time Retail Shop Associates to join the Equinox team at its state-of-the-art location in Columbus Circle! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

RESPONSIBILITIES:
Responsibilities include, but are not limited to the following:

Sales and Service
- Achieve monthly sales goals (individual and contribution to store monthly goal).
- Immediately greet all customers as they enter the Shop.
- Provide courteous, attentive service throughout the Shop including at fitting room, on sales floor and at checkout.
- Ask questions of each customer to help in determining their needs.
- Suggest items to meet the customer's needs.
- Communicate information to the customer about the quality, style, fabric and fit of merchandise.
- Suggest additional items that may be of interest to customer.
- Thank every customer for visiting the Shop regardless of why they came in (to purchase, make a return or just browsing).
- Handle all returns/exchanges courteously and professionally.
- Participate in all Shop contests with enthusiasm.

Operational Excellence
- Understands job needs and requirements and demonstrates understanding of systems and processes.
- Understands and upholds all company policies and procedures on a consistent basis.
- Successfully complete register and Associate training.
- Has the ability to multi-task and exhibits excellent time management skills to drive the business.
- Ensures all Shop mail has been read, understood and executed as directed within appropriate time frames.
- Keep the Shop neat, clean and organized at all times.
- Adhere to company dress code.
- Use proper phone etiquette and greeting at all times "good morning/afternoon, the Shop at [store location], [associates name] speaking, how may I help you?"
- Follow up on all customer requests and return customer phone calls in a timely manner.
Product Presentation
- Follows all Company Visual Merchandising directives to maximize Shop presentation and sales.
- Enforces and maintains excellent housekeeping and organizational standards in Shops and stockrooms.
- Keep window displays current with newest merchandise.
- Keep stock space clean and organized and cash wrap area free of clutter and merchandise.

Professional Dimension
- Builds effective relationships and partnerships with employees, colleagues, supervisors and clients. Maintain knowledge of all club services, programs and products.
- Refer all non-member customers to sales team.
- Involve Shop MOD and District Shop Manager when appropriate in all loss prevention, personnel or operational issues as they pertain to the overall operation of the Shop and/or club.
- Maintains all Company policies and procedures, embraces and supports Company initiatives.
- Remains flexible and open to alternatives; willingly accepts new or additional responsibilities.
- Treats others with respect and dignity and handles situations in a calm and objective manner.
- Communicate effectively with Shop Manager on all customer service issues.
- Verbally communicates at all levels and with tact and diplomacy.

QUALIFICATIONS:
The successful candidate must have the following experience, skills, and education:
- Enthusiastic, energetic and personable
- Experience in a customer service business. Preferably retail
- Excellent verbal and written communication skills
- Ability to utilize new techniques and ideas
- Hardworking and diligent
- Possess honesty and personal integrity
- Excellent time management, organizational, problem solving and follow-up skills
- Computer literate

COMPENSATION AND BENEFITS:
As a member of the Equinox Team you will receive:
- Competitive Compensation
- Complimentary Club Membership
- Discounts on services, products and much more

HOW TO LEARN MORE:
Please send your resume in Word format with "PT Retail Shop Associate --Columbus Circle" as the subject, along with a cover letter in your email stating your availability to amymagnotta@gmail.com.