Whitney Museum of Art - Membership Services Assistant Needed

Membership Services Assistant
Whitney Museum of American Art
(New York NY)


Reporting to the Onsite Member Services Senior Coordinator, the part-time regular Member Services Assistant will provide a positive experience for members, pitch acquisitions and renewals, and process admission tickets in the Museum’s lobby.

Successful candidates will bring customer service experience and enthusiasm, an interest in visual art and non-profit fundraising, and attention to detail to this key public facing role.

Key responsibilities include, but are not limited to: meeting onsite membership revenue goals by acquiring new members, renewing and upgrading existing members, and soliciting annual fund donations; providing warm and friendly customer service; fulfilling benefits related to visiting the Museum; adhering to all cash handling, ticketing, and database protocols; assisting during evening membership events.

Requirements: available both weekdays and weekends; 1 year public facing customer service experience; strong cash handling skills; outgoing and professional attitude; previous POS and/or constituent database experience; interest in visual arts and fundraising; BA preferred but not required.

If interested in this part-time position, please send resume, cover letter, and required hourly rate as one document to:

Whitney Museum of American Art
Attn: Human Resources Administrator
945 Madison Ave
New York, NY  10021
hr@whitney.org                                                      
No calls please. EOE.