J. Crew Sales Associates

Company: http://www.jcrew.com/index.jsp

Apply Here: http://jobview.monster.com/getjob.aspx?jobid=116377377&WT.mc_n=Indeed_US&from=indeed

Please apply directly at the J.Crew Rockefeller Center Store:
30 Rockefeller Plaza
New York, NY 10112

and/or

Please apply directly at the J.Crew Madison Avenue Store:
347 Madison Ave.
New York, NY 10017Responsible for serving customers and selling merchandise. Provides courteous service to customers in a timely manner to generate sales and drive conversion by engaging customers with superior service and attention.


Responsibilities:
Customer Focus

• Project a helpful, warm and friendly demeanor
• Deliver above and beyond service
• Act in the best interest of the customer
• Extend J.Crew discretionary services to customers and clients

People and Self Development

• Learn product knowledge utilizing all company tools including store meetings
• Be receptive to feedback to improve performance
• Understand and reflect current fashion
• Attend and participate at store meetings

Drive and Produce Results

• Maintain a 5% selling cost
• Maintain store standards in presentation, cleanliness, and organization
• Participate in achieving store Key Performance Indicator’s and other company goals
• Complete tasks in a timely manner with minimal supervision
• Live quality and adhere to code of ethics
• Minimize potential for loss by adhering to proper policy and procedure

Communicate Effectively

• Check in with managers at the beginning and end of shift for updates and direction
• Engage customers and store team in a professional manner
• Provide solution-oriented feedback to store teams in an effective, constructive manner

Decision Making

• Seek creative solutions to challenges
• Adapt as necessary to the needs of the customer and the store environment

Foster Teamwork and Develop Partnerships

• Establish and maintain open lines of communication with management team and peers
• Help train new associates
• Support new initiatives
• Interface with all levels of management and associates in a manner that promotes learning and mutual respect

Qualifications:

• High School diploma or equivalent combination of education and experience sufficient to successfully perform essential functions of the job.
• Must be 18 years old
• Strong eye for fashion
• Good verbal communication
• Ability to communicate effectively in order to relay product knowledge and services
• Ability to multi-task and service multiple customers
• Ability to work a flexible schedule including holidays, overnights, weekends
• Physical requirements: lift/carry/move 40 lbs minimum including fixtures and product
• Ability to move around sales floor and be accessible to customers