Calypso St. Barth - PT Support Associate

Site: www.calypsostbarth.com

We are seeking a part time Store Support Associate for our Hudson Street store in New York, NY. The Support Associate is responsible for supporting the selling process and the basic operations of the store, by contributing to the customers’ exceptional shopping experience through greeting, stock, care, fitting room control, process basic transactions promptly and accurately, and ensuring the backroom is organized and running in an effective, productive and safe manner.

MAJOR RESPONSIBILITIES:

• Welcomes customers and sets the tone for a friendly, professional shopping experience.
• Assists in running the fitting room and “go backs”.
• Handles customers sales transactions promptly and efficiently
• Maintains a clean and visually appealing cash wrap area at all times (i.e. display cases, earring fixtures, clutter free, etc.).
• Produces work that is thorough, accurate and neat.
• Maintains the backroom in an orderly and efficient manner; ensures freight is processes in a timely and efficient manner.
• Ensures merchandise is delivered to the sales floor in a timely manner, fills in merchandise on the sales floor from the back room as well as a fitting room area.
• Controls inventory and shrink losses according to company standards.

MERCHANDISING/HOUSEKEEPING:

• Maintains displays, fills in merchandise on sales floor.
• Assists in maintaining cleanliness of the wrap desk area.
• Process merchandise shipments, as needed.
• Straightens, cleans and helps maintain the store and backroom areas.

MISCELLANEOUS:

• Understands and follows all company policies and procedures.
• Adheres to company guidelines of dependability, including attendance and requirements.
• Maintains a professional appearance whenever on the shop floor.
• Completes other duties assigned by store management.
• Attends Store Meetings.

QUALIFICATION REQUIREMENTS:

• Some retail experience.
• Ability to work flexible schedule including nights and weekends.
• Maintains a friendly, positive and professional behavior/conduct at all times.
• Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals.
• Good verbal and communication skills.
• Good observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

EDUCATION and/or EXPERIENCE:

• High School education or equivalent.

We offer a competitive salary and a generous discount on our merchandise.

For consideration of this position, please submit your resume along with salary requirements in MS Word format to enordling@calypsostbarth.com with “PT Support Associate – Hudson” in the subject line.

J. Crew Sales Associates

Company: http://www.jcrew.com/index.jsp

Apply Here: http://jobview.monster.com/getjob.aspx?jobid=116377377&WT.mc_n=Indeed_US&from=indeed

Please apply directly at the J.Crew Rockefeller Center Store:
30 Rockefeller Plaza
New York, NY 10112

and/or

Please apply directly at the J.Crew Madison Avenue Store:
347 Madison Ave.
New York, NY 10017Responsible for serving customers and selling merchandise. Provides courteous service to customers in a timely manner to generate sales and drive conversion by engaging customers with superior service and attention.


Responsibilities:
Customer Focus

• Project a helpful, warm and friendly demeanor
• Deliver above and beyond service
• Act in the best interest of the customer
• Extend J.Crew discretionary services to customers and clients

People and Self Development

• Learn product knowledge utilizing all company tools including store meetings
• Be receptive to feedback to improve performance
• Understand and reflect current fashion
• Attend and participate at store meetings

Drive and Produce Results

• Maintain a 5% selling cost
• Maintain store standards in presentation, cleanliness, and organization
• Participate in achieving store Key Performance Indicator’s and other company goals
• Complete tasks in a timely manner with minimal supervision
• Live quality and adhere to code of ethics
• Minimize potential for loss by adhering to proper policy and procedure

Communicate Effectively

• Check in with managers at the beginning and end of shift for updates and direction
• Engage customers and store team in a professional manner
• Provide solution-oriented feedback to store teams in an effective, constructive manner

Decision Making

• Seek creative solutions to challenges
• Adapt as necessary to the needs of the customer and the store environment

Foster Teamwork and Develop Partnerships

• Establish and maintain open lines of communication with management team and peers
• Help train new associates
• Support new initiatives
• Interface with all levels of management and associates in a manner that promotes learning and mutual respect

Qualifications:

• High School diploma or equivalent combination of education and experience sufficient to successfully perform essential functions of the job.
• Must be 18 years old
• Strong eye for fashion
• Good verbal communication
• Ability to communicate effectively in order to relay product knowledge and services
• Ability to multi-task and service multiple customers
• Ability to work a flexible schedule including holidays, overnights, weekends
• Physical requirements: lift/carry/move 40 lbs minimum including fixtures and product
• Ability to move around sales floor and be accessible to customers