Posts
**DO NOT APPLY FOR THIS POSITION ONLINE**
To Apply, please send an Email and Resume to the following address: VSHeraldSquareStaffing@victoria.com
How would you like to work for the most powerful, sexy and glamorous store in the world? Victoria’s Secret will celebrate the Grand Re-Opening of our store in Herald Square~ This is our largest store, located right in the heart of New York City! Come and be a part of this iconic brand!
Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth:
- Supports a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences
- Builds customer loyalty by opening Victoria's Secret Angel cards, converting customer relationship marketing and customer capture
- Supports Best at Bras initiatives by modeling and reinforcing brand selling behaviors
- Utilizes the bra wardrobing center to introduce customers to merchandise and follows up while they are in the fitting room
- Displays general product knowledge of all categories
- Displays expert product knowledge in assigned category if specialized
- Takes initiative to elevate personal knowledge of product categories
- Knows and uses all Victoria's Secret processes and procedures to enhance selling efficiencies and to complete non-selling responsibilities
- Maintains awareness of all sales, promotions and applicable ringing procedures
- Processes customer transactions accurately and efficiently
- Understands and adheres to brand standards
- Recovers merchandise to standard while assisting customers
- Replenishes merchandise to standard to create a full and abundant store
- Assists in housekeeping of sales floor and communicates maintenance issues
- Assists in maintenance of backroom and under stock, including both merchandise and non-merchandise, to brand standards to enable efficient replenishment
- Reinforces all activities related to providing a safe working environment
- Reinforces store strategy to reduce shrink
- Maintains an awareness of loss prevention by fostering a culture of honesty and connecting the link between customer service and shrink
Contributes to building a high performance team:
- Communicates effectively with direct manager, sales leadership team and associates
- Provides feedback on improvement opportunities and any obstacles that hinder execution
- Acts as a shadow partner to new team members as requested
- Understands and demonstrates Limited Brands' values
Qualifications
- Possesses and demonstrates a genuine desire to provide excellent customer service to both internal and external customers
- Demonstrates ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
- Demonstrates ability to follow through on projects in a timely and efficient manner
- Demonstrates ability to work as part of a team and take initiative independent of direct supervision
- Demonstrates desire to learn about products within all categories
- Ability to stand for long periods of time
- Flexibility to work varying shifts, including nights and weekends
