Showing posts with label build relationships. Show all posts
Showing posts with label build relationships. Show all posts

Wednesday, June 5, 2013

Davids Tea Assistant Store Manager

Site: http://www.davidstea.com/?&currid=usd&LN=EN

Love your job!

Looking for an Assistant Store Manager!

Why do people love working for us? Because we have the most enthusiastic, dedicated staff around. Because our customers are always smiling. And because we know how to have fun. We're seriously passionate about great tea and amazing customer service, and we want to share it with the world.

Sound good? Then join us in our mission of making the world smile -- one cup at a time.

The Assistant Manager is the right-hand to the Store Manager. When the manager is not working, this person is responsible for the performance and operation of the store; they lead the team, and communicate with the office and share information with staff when relevant. Inventory is a key focus of the assistant manager: they police inventory accuracy in the system, supervise cycle counts, and ensure that the stock areas are labelled and organized.

Some ideal qualities you possess:

• You love the world of tea, or are willing to discover it!
• You have proven leadership skills, are a strong delegator and create a positive work environment for your staff
• You are professional, fun, and have great communication skills
• You are organized and quick-thinking
• You are motivated and you enjoy giving customers an amazing and personal experience when they come into the store
• You are a positive person and have personality! A sense of humour is a must!

What We Offer:

• Competitive pay and incentives
• Health benefits
• The opportunity to learn and develop in a growing company
• A positive, fun, and respectful work environment

Plus as a DAVIDsTEA employee, you get to drink as much free tea as your heart desires, all day long. Seriously, what more could you ask for?

Please include "NYC - Assistant Store Manager" in the subject line of your email.

Thank you for your interest in joining the fun, exciting team at DAVIDsTEA. We will get in touch if you've been selected for an interview. If you aren't contacted this time around, be sure to check out our Careers page at www.davidstea.com -- we update it all the time with new openings. We are growing fast, and new opportunities are always popping up!

Monday, December 10, 2012

Tommy Bahamas Associates

Company: http://www.tommybahama.com/

Apply Here: http://jobview.monster.com/getjob.aspx?jobid=116874177&WT.mc_n=Indeed_US&from=indeed

Tommy Bahama defines relaxed, sophisticated, island-inspired living, with a complete collection of men's and women's sportswear, denim, swimwear, accessories, a complete home collection and restaurants. Tommy Bahama is looking for a qualified Sales Associate to join our efforts to create an island lifestyle that inspires the world to relax.

MISSION
Take responsibility for achieving individual and team sales goals. Enhance the guest's experience by providing prompt, friendly, knowledgeable, and professional service that supports Tommy Bahamas' Retail Mission Statement, Core Values and Service Excellence techniques.

KEY RESULTS AREAS

  • Genuinely greet all guests with a friendly smile and personalized offer to help with their shopping needs.
  • Assess the needs of guests by asking open-ended questions and provide the appropriate level of service and expertise using the answers to those questions.
  • Learn about and apply guest likes, dislikes, color preferences, and attitude to best meet and exceed their shopping needs.
  • Recommend, select, and help locate or obtain merchandise based on guest needs and desires.
  • Learn, reference and apply product knowledge information obtained from various sources such as co-workers, seasonal buy strategy and visual documents, company Intranet, product labels, and Product Knowledge binder.
  • Embrace brand direction by providing product knowledge and fashion direction with guests on a daily basis.
  • Be a strong ambassador of the brand by personally representing the season's trends and key items for the business.
  • Maintain current knowledge of tommybahama.com, marketing programs, images, and media plans.
  • Prepare fitting rooms for guests; keep fitting rooms clean and free of merchandise when not in use, escort guests to the fitting room and neatly present guest's selected merchandise in the fitting room, etc.
  • Provide ongoing guest service while the guest is trying on merchandise (e.g. fit, fashion and wardrobing advice, suggest add-ons, promptly remove unwanted items from the fitting room for the guest, etc.)
  • Proactively seek opportunities to up sell and add-on additional merchandise, further enhancing the guest's shopping experience.
  • Anticipate and overcome guest objections to purchasing merchandise.
  • Meet and exceed sales and service performance goals set by store management team members including but not limited to individual sales, units per transaction (UPT,) dollars per transaction (DPT,) etc.
  • Build lasting relationships ("clientele") with guests by contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events.
  • Accurately and efficiently facilitate guest purchase and return transactions.
  • Maintain proper banking and media accountabilities at POS while following all "Banking" and "Cash Wrap" policies and procedures.
  • Capture and/or verify guest contact information in GRM database when appropriate.
  • Watch for and recognize loss prevention situations and know how to prevent and handle these situations using outstanding guest service and "Loss Prevention" policies and procedures.
  • Maintain a clean and safe environment for team members and guests.
  • Follow Retail Operations policies and procedures.
  • Actively participate in all store-related meetings and trainings, and apply learned skills on the job.
  • Be receptive to feedback and coaching.
  • Participate in executing visual merchandising philosophies, cleaning and upkeep of physical store at the direction of store management. Assisting guests should always come first.
  • Embrace, articulate, and reflect the PARADISE Core Values.
  • Demonstrate the Tommy Bahama PARADISE Core Values in all business decisions and actions.
  • Commit to maintain the culture through the evolution of the business.
EXPERIENCE, TALENT AND EDUCATION

Education/Training

  • 2 years guest service and sales experience preferred
  • Retail apparel experience preferred
  • High school diploma or GED required
Knowledge/Skills
  • Strong sales and service skills, strong interpersonal skills, verbal communication skills, listening skills, ability to multi-task, time management skills, organization skills, basic math skills, cash handling/transaction skills, and ability to set and achieve goals.