MET Store Salesperson

Store Salesperson
The Metropolitan Museum of Art
(New York NY)

General Description:
Provides customer services on the selling floors that exceeds the customer’s expectations and assist the Manager in achieving sales goals.  Participates in zone coverage of the selling floor.  Contributes to shop and stock maintenance. This position reports to Store Manager and other supervisory staff at the direction of the Manager. This is a part-time position with a variety of shifts available.

Primary Responsibilities and Duties:
• Greets or acknowledges all customers entering the shop, approaching sales location, or on the phone. Learns customer’s shopping purpose
• Engages customer in sales oriented conversations, sells to customer, up-sells to customer.  Closes sales by using knowledge of product and procedures helpful to customer
• Processes payment at register using current selling script; follows current cash, check, and credit procedures
• Provides coverage of selling floor when not on register; answers customer questions, escorts customers to merchandise, performs shop maintenance in area adjacent to selling counter, participates in loss prevention efforts
• Observes schedule, maintains good attendance and punctuality
• Assist with maintenance of shop and stock by cleaning, straightening, requisitioning merchandise, ticketing, restocking, as needed
• Participates in annual inventory process
• Other related duties

Requirements and Qualifications:
Experience and Skills:
• Sales oriented
• Outgoing, good interpersonal and communication skills required
• Experience with people in a work environment required
• Ability to learn requirements of the job such as register functions, product information, location of merchandise, etc.

Knowledge and Education:
• Art History background preferred
• High School diploma or equivalent

Please send cover letter, resume, and salary history to careers@metmuseum.org with the position title in the subject line.