Soul Cycle Front Desk Staff

SOULCYCLE IS HIRING IN NEW YORK CITY! We are thrilled to be looking for talented individuals to join our team at our SECOND location in UNION SQUARE!

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail. Please keep in mind that studios are staffed according to business needs, and we are not always able to accommodate location preferences.

POSITION: FRONT DESK STUDIO STAFF

STATUS: PART TIME

Responsibilities:
• Provide high level customer service and hospitality to clients
• Assist the Studio Management in daily studio tasks and projects
• Maintain a positive attitude and take initiative
• Provide support to the SoulCycle instructors to ensure a successful class check-in process
• Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
• Assist with the training and coaching of new hires for the front desk staff team
• Maintain product knowledge for all studio retail operations
• Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture

Requirements:
• Must have customer service experience
• Must have the ability to prioritize and multi-task within a fast-paced environment
• Must be willing to initiate tasks and perform duties without direction
• Must have excellent communication skills and be able to work with a wide range of personalities
• Must have outstanding customer service and problem solving skills
• Must have a positive, can-do attitude
• Must have a friendly and professional phone and email etiquette
• Must have superior organizational skills
• Must have the flexibility to work a non-traditional schedule - MUST HAVE WEEKEND, HOLIDAY AND
SOME EARLY MORNING/LATE EVENING WEEKDAY AVAILABILITY

PLEASE SUBMIT YOUR RESUME TO CAREER@SOUL-CYCLE.COM.