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Job Description
Ethel M® Chocolates, is a leading producer / retailer of gourmet chocolates. We are a division of Mars North America and have recently been named one of " The Best Companies to Work for in Nevada" by the Nevada Business Journal.
Come join our team in a venue rich in opportunity with fun at the center of it all. For an environment offering the experience of a lifetime, our store provides non-stop "retail-tainment" and allows you to see work in a marvelous, multi-colored new light! We offer a color-filled wall of M&M candies and thousands of M&M's retail products throughout our fun-filled store. To view a sample of our hardline, softline and plush retail products go to www.MMsWorld.com.
We are seeking enthusiastic self-starters whose guest service talent will provide our guests with a memorable shopping experience. The motivated team player will provide an exceptional experience for guests, whether cashiering, replenishing the sales floor, or supporting the team in any way necessary. Consistently sets an example for others to follow in regard to maintaining and believing in organizational vision and standards (guest experience, sense of urgency, responsibility to the team, representing our brand appropriately and responsibly).
Duties include:
We are seeking enthusiastic self-starters whose guest service talent will provide our guests with a memorable shopping experience. The motivated team player will provide an exceptional experience for guests, whether cashiering, replenishing the sales floor, or supporting the team in any way necessary. Consistently sets an example for others to follow in regard to maintaining and believing in organizational vision and standards (guest experience, sense of urgency, responsibility to the team, representing our brand appropriately and responsibly).
Duties include:
- Demonstrated enthusiasm and interest for providing exceptional guest service and creating memorable experiences
- Ability to provide direct support to the guest, through one-on-one interaction
- Ability to recommend and up-sell our products
- Self-directed and able to work independently
- Ability to follow the Guest Service expectation consistently
- Must be on time for work and take breaks in a timely manner
- Maintain a consistently neat and professional appearance in accordance to company Dress Code standards
- Ability to use equipment/tools in support of the job function, in a safe and responsible manner
- Ability to maintain standards in designated area of responsibility.
- Ability to manage time at work effectively and efficiently
- Ability to live by the 5 Principles of Mars, Inc.
- Ability to develop personal skills and capability through on-going training, as provided by the company
- Supportive of management decisions
- Special duties as assigned by Store Director
- Train new Associates, as needed.
Qualified candidates must have six months customer service or retail sales experience. Experience with guests in a service oriented environment. High school degree or GED equivalent required. Ability to lift 30 pounds. Demonstrated ability for mathematical skills. The love of chocolate and fun is strongly preferred!
We offer competitive wages and a generous associate discount. Part-Time associates who work 20+ hours are eligible to receive medical, dental, vision, 401(k) plan, tuition reimbursement, paid time off, and bonus potential.
If you're looking for a place where you can take ownership for your work, where the pace is fast, the environment is built around the importance of open communication, and where employees are "associates" and treated as such, then we want to hear from you!
We value a diverse work environment and encourage qualified individuals to apply, regardless of race, religion, disability, national origin, veteran status, gender and age. Mars North America is an Affirmative Action and Equal Opportunity Employer. Drug Free Workplace
Please, no agencies.
We offer competitive wages and a generous associate discount. Part-Time associates who work 20+ hours are eligible to receive medical, dental, vision, 401(k) plan, tuition reimbursement, paid time off, and bonus potential.
If you're looking for a place where you can take ownership for your work, where the pace is fast, the environment is built around the importance of open communication, and where employees are "associates" and treated as such, then we want to hear from you!
We value a diverse work environment and encourage qualified individuals to apply, regardless of race, religion, disability, national origin, veteran status, gender and age. Mars North America is an Affirmative Action and Equal Opportunity Employer. Drug Free Workplace
Please, no agencies.
