Posts
Employee Type: Full-Time/Part-Time
“To enter (a) Teavana (store)… is to realize how little you really know about tea." – Sun Sentinel.
Teavana is one of America’s most unique and fastest-growing specialty tea retailers.
We were awarded as one of the hottest retailers by the ICSC and mentioned as having an innovative retail
concept on CNNMoney.com. We carry over 100 varieties of loose leaf tea, a variety of high quality teapots
and an assortment of tea accessories from around the world. We currently have over 200 stores nationwide
and are opening approximately 50 to 60 new stores per year.
Team Leads & Team Members at Teavana are our tea gurus! They share their knowledge of the quality,
variety, and benefits of Teavana teas. They ensure quality guest service through active listening, the ability
to identify the best products for the customer and suggesting alternatives and/or additional items as appropriate.
They thrive on interaction and consistently meet or exceed their sales and customer service goals!
Barista’s at Teavana are experts at preparing our teas and tea samples. They also ensure that our sales
floor is fully stocked. While they do not have sales goals, they do play a vital role in ensuring a quality
customer service experience for our guests.
Benefits for Team Leads and Team Members include a monthly pay for performance bonus program that
has no cap on earnings potential for meeting and exceeding sales goals. All employees are eligible for
participation in a 401k plan; receive generous employee discounts, and are eligible for medical benefits
depending on the average hours worked. Full time employees also receive paid time off.
For Team Leads/Team Members & Barista’s there are excellent opportunities for the right
candidates to advance quickly within the company.
To be successful, all candidates should:
- Provide outstanding customer service (greet and acknowledge every customer).
- Enjoy helping people improve their well-being by promoting the health benefits of tea.
- Maintain a detailed knowledge of the companies’ products and services.
- Maintain an awareness of all promotions and advertisements.
- TL/TM's should effectively and consistently meet or exceed sales goals while promoting team work and helping to motivate and set a great example for co-workers.
- Baristas should enjoy preparing teas for our customers and effectively processing, replenishing and monitoring store merchandise levels.
team member, team leader, barista, retail, retailer, sales, cashier, part time, part-time, retail, customer
service, supervisor, sales, assistant manager, assistant store manager, retail management, key holder,
retail manager, territory manager, zone manager, sales supervisor, regional manager, waiter, waitress,
waitstaff, server, restaurant, tea, teas, manage, manager, managing, sales support, administrative, account
consultant, sales admin, sales adminstator, salesperson, salesman, saleswoman, selling, inside sales,
outside sales, account executive, AE, retail, retailers
Related Keywords & Concepts:
