Whitney Museum of American Art - Visitor Associate

The Whitney Museum of American Art is seeking a part-time regular Membership Services Assistant as well as "on-call" temporary Membership Services Assistants. Reporting to the Onsite Member Services Senior Coordinator, the part-time regular Member Services Assistant and on-call temporary Membership Services Assistants will provide a positive experience for members, pitch acquisitions and renewals, and process admission tickets in the Museum's lobby.

Successful candidates will bring customer service experience and enthusiasm, an interest in visual art and non-profit fundraising, and attention to detail to this key public facing role.

Key responsibilities include, but are not limited to: meeting onsite membership revenue goals by acquiring new members, renewing and upgrading existing members, and soliciting annual fund donations; providing warm and friendly customer service; fulfilling benefits related to visiting the Museum; adhering to all cash handling, ticketing, and database protocols; assisting during evening membership events.

Requirements: available both weekdays and weekends; 1 year public facing customer service experience; strong cash handling skills; outgoing and professional attitude; previous POS and/or constituent database experience; interest in visual arts and fundraising; BA preferred but not required.

If interested in the part-time regular position or the on-call temporary positions, please send resume, cover letter, and required hourly rate as one document to:
Whitney Museum of American Art
Attn: Human Resources Administrator
945 Madison Ave
New York, NY 10021
hr@whitney.org

(When applying via email, please note "Membership Services Assistant (PT regular)" or "Membership Services Assistant (On-Call Temporary)" in the subject of the email. )

No Calls Please. EOE.

Part-time Membership Services Associate

The New-York Historical Society is seeking two part-time Membership Services Associates for its Membership/Visitor Services department. Membership Services Associates staff the Society's Membership Desk in addition to other related tasks. Candidates must be available to work some weekends and holidays.

RESPONSIBILITIES
Assist the Membership Department in fundraising efforts through the sale of new and renewal museum memberships at the Membership Desk
Serve as the main point of contact for all current and potential members visiting the museum and foster positive member relations
Handle membership admissions/overflow of general admissions as needed
Troubleshooting membership issues
Miscellaneous administrative membership tasks
Accurate maintenance of cash drawer during their shift
Respond to overflow calls from the Society's main membership line

QUALIFICATIONS
College degree preferred
Customer service/cashier experience, preferably in a museum/arts setting
Interest in fundraising/development preferable
Basic computer skills, familiarity with databases preferable
Friendly, outgoing personality

LANGUAGE SKILLS
High level of verbal communication and interpersonal skills
Ability to interact with customers, coworkers and vendors with an outgoing and positive attitude
The pay rate for this position is $12/hour.

For consideration, please send cover letter and resume to hr1@nyhistory.org. Please reference the job title in the subject line. The New-York Historical Society is an Equal Opportunity Employer.