The Marriott - PT Front Desk Clerk

Apply Here: https://marriott.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=311128&src=JB-10224

Job

: Administration

Primary Location

: USA-NY-New York-Renaissance New York Times Square Hotel

Organization

: Renaissance

Position Type: Non-Management/Hourly

Schedule

: Part-time

 

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

 

Job Summary

 

      Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Transmit information or documents using a computer, mail, or facsimile machine. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Stand, sit, or walk for an extended period of time or for an entire work shift.

 

     Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

NY Athletics Club - Part Time Guest Services Agent

Company Site: http://www.nyac.org/

Application Site: http://www.hcareers.com/seeker/search/view?jobAdId=13168&type=partner&source=indeedorganic&utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed

The prestigious New York Athletic Club is seeking a part-time Guest Service Agent.  In this role the qualified candidate will be responsible for the accurate check-in and check-out of our Members and Guests.  Greet and receive Members and Guests in a friendly manner.  Handle all requests and present information in accordance with the policies and procedures set forth by the Club and specific guidelines of the Front Office department.

- Greets, registers and assigns rooms to Members/Guests.

 - Issues room keys and escort instructions to Bell person or directly to Member/Guest as appropriate.

 - Answers questions pertaining to Club facilities, Club dress code, policies/procedures relating to Members/Guests while staying at the Club. Provide information and directions for area shopping, NYC areas of interest, dining, theater etc.

 - Make, confirm and cancel reservations for Members/Guests.

 - Keep accurate records of room availability and Member accounts.

 - Ensure that all proper amenities and or special Member requests are in the room on their arrival.

 - Respond to all calls/inquiries made by Members/Guests during their stay at the Club.

 - Handle other assignments as requested by the Manager and/or Supervisor of the Front Office.

 - Excellent verbal and written communication skills.

 - Second language to English is a plus.

 - Experience as a Guest Service agent in a Club or Hotel required.

 - Excellent customer service skills is a must.

 - Must be able to work weekends as well as one day during the week.

 - Computer knowledge in Microsoft Word, Excel, Opera, Fidelio a plus.

The prestigious New York Athletic Club is seeking a part-time Guest Service Agent.  In this role the qualified candidate will be responsible for the accurate check-in and check-out of our Members and Guests.  Greet and receive Members and Guests in a friendly manner.  Handle all requests and present information in accordance with the policies and procedures set forth by the Club and specific guidelines of the Front Office department.