Empire Beauty School - PT Customer Service Coordinator

Company: http://www.empire.edu/

Apply: http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?Job_DID=JHP0LR67LV38N9MRBZM&siteid=cbindeed&ipath=EXIND

EMPIRE BEAUTY SCHOOL “Creating Opportunities to Improve Lives"

Customer Service Coordinator

Part-time/ Afternoon & Evening
Monday thru Thursday and every other Saturday

For over 70 years, Empire Education Group has introduced the finest talent to the world of cosmetology. Now, more than ever, is an exciting time to join the Empire Education Group family! With campuses across 21 states, we are one of the largest nationally recognized cosmetology education providers. We continue to experience tremendous growth and expansion!  We are seeking talented individuals who want to join our team and help to “create opportunities to improve lives!"

The Customer Service Coordinator (CSC) manages the reception area, routing inquiries and service calls to the appropriate personnel. The CSC will meet and greet customers, potential students and other school visitors in a friendly, professional and timely manner. The CSC will also provide educational evaluations to the student(s) assigned to the front desk. Students will be evaluated on their desk skills and professionalism. The CSC will input inquiry related information into the company’s student database. They will retrieve internet information requests and route to the admissions personnel. Participation at student events such as orientation, class start dates, open houses, and graduation is required.

Job Requirements

Requirements:

• Excellent Communication and Interpersonal Skills
• Flexibilty with schedule a must (hours may vary as needed)
• Excellent Customer Service Skills
• Ability to Manage Multiple Tasks
• Ability to Work Independently
• Strong Leadership Skills and ability to Lead by Example
• Proficient in Keyboarding (minimum of 40 wpm)

We Offer:

• Competitive Pay
• Outstanding Benefits
• Generous Vacation
• Promotional Opportunities
• Team-Based Environment
• Invigorating Culture

Company Overview

Empire Education Group has been operated under the same family for nearly three generations at the company's corporate headquarters, located in Pottsville, Pennsylvania. Over 75 years ago Empire began with the core purpose that still rings true today; to create opportunities for people to improve their lives.

It is this tradition of providing a high-quality education and training to future beauty professionals for successful, rewarding and in-demand careers in the beauty industry that propels us to support our students through every phase of their education, graduation and career placement. Providing opportunities for others and maintaining excellence in education is at the cornerstone of the company, and has been from the very beginning.